Safety Improvement through CSA Score Review & Monitoring
The client had been experiencing frequent roadside inspections and DOT audits due to their poor Compliance, Safety, Accountability (CSA) scores. This not only resulted in operational disruptions but also raised concerns about their reputation and customer retention.
We conducted a comprehensive review of their CSA scores and identified areas of improvement. Our team implemented a proactive monitoring system to track their safety performance continuously. We also provided training programs to address specific compliance issues.
Within six months, the client’s CSA scores significantly improved, reducing the frequency of roadside inspections and audits. This led to improved customer relations, fewer operational disruptions, and increased driver morale.